A very friendly service from phoning to book an appointment right through to the friendly welcome at the reception and extremely professional and pleasant dentist on the day of treatment.All the options for treatment were clearly explained and no pressure as to which route to take going forward.I would highly recommend the practice.
Well where do I start? The best dental practice I’ve ever set foot in. Such a welcoming environment. I was met by the lovely young lady Hannah on reception and well it was only up from there. I had the pleasurable experience of having Dr. Ali working his magic on my teeth and boy did he deliver. The best way I can describe his expertise is pretty much the equivalent of a Michelin star service of the culinary world. I felt safe in his hands. Can’t rate the practice and the two wonderful souls mentioned above anymore more highly!! Thanks! And this may sound odd but for the first time in my life I’m actually looking forward to the next appointment! 6 months and counting. Eeek.
I was seen by Dr Romy, who was lovely. She has a very friendly and professional approach. She treated me and gave me two tooth fillings. I am so happy I come here for dental treatment because I always feel welcomed and well taken care off. I recommend this surgery to everyone!
I was attended to, by Romy and Catalina.. they made me feel so comfortable and they were so kind..l felt special..like l was their only client.. bless themAs such..l have taken it upon myself to market Premier Dental.. thank you so much to everyone there.
An absolute fantastic service, the staff and dentists are so friendly. They make you feel at ease and are always reassuring when you feel discomfort. A fantastic practice.
I have nothing but praise for this dental practice. All the staff from receptionists to nurses, technicians and dentists are everything I could wish for. They are kindly, attentive and helpful. Nothing seems like too much trouble. I've never encountered a grumpy member of staff and that speaks volumes to me.
Excellent serviceAs an extremely nervous patient, I dread dentist appointments, even for a check up. However, my appointment was good by my regular dentist. Always puts me at ease and is very good with my children too x
Very good service, welcoming and friendly. My dentist was excellent, talked me through what he was going to do, he was very thorough, gentle and put me at ease 😁
By far the best dentist I have ever been too. They are so patient and explain everything in layman’s terms. I won’t go anywhere else and choose to travel a fair distance to get there. 🤙🏻
As an extremely nervous patient, I dread dentist appointments, even for a check up. However, my appointment was remarkable. I was seen on time, by my regular dentist, Raja Awais Ali, who was calm, friendly and professional. He worked smoothly and efficiently, without rushing, but understanding my limited ability to cope for longer than absolutely necessary. He managed to prepare the tooth in the same appointment, which avoided the need for me to come back for a further visit to prepare the crown. The temporary cover was applied quickly and evenly, and I was given advice regarding the interim period while the crown was being prepared. I can only say how impressed I was ( as always) with the care and treatment I received.
Fantastic dental surgery. Raj has been absolutely amazing. I have had very bad experiences in the past and have a lot of anxiety. Raj has proved how skilled and patient he is and I have and would recommend this dental practice over and over again.
Emailed for a spot for my one year old child. Got a call back next working day and a convenient appointment booked for the same week. The dentist and assistant were really good with her and managed to get a good look despite dealing with a grumpy baby.
I had an appointment with Romy and I can honestly say that she made me feel super relaxed and I had zero pain whilst having my fillings. She explained everything and was really helpful
Wonderful dental practice! I had a very bad tooth pain and phoned them up. They booked me in on the day. I was seen by Dr Remy and Gill, who did a fantastic job of taking care of me. They removed my tooth and within thirty minutes I was ready to go home. Very friendly and professional. I will definitely be going back!
I highly recommend Doctor Romy and her nurse at Premier Dental. I have had a life long fear of visiting the dentist but found myself in such extreme pain that i couldn't put it off any longer. I saw a Dentist who told me I'd needed to have the painful tooth removed, which left me feeling very paniced about my situation. I saw Dr Romy for a second opinion and was impressed by how reassuring she was, putting me instantly at ease. I explained my fear of dentists and injections and she really took that on board, and honestly i could barely feel the injection she gave me. She was able to get me out of pain very quickly. I appreciate the professional attitude she had, the thoroughness of my treatment and how clearly she explained my treatment options to me. Dr Romy even phoned me the next day to check up on my tooth, I haven't ever had a Dentist bother to do that before.
I came to my hygienist and dental check up recently, all good with no problems with my teeth but there were such widely differing experiences with the practitioners.The dentist (Romy) and the two dental nurses were lovely as always but the hygienist was a bit rough and I wondered how much further he though my mouth would stretch. Even the polishing hurt and I was left with a mouthful of gritty polish even after I had rinsed several times, the dental nurse helped me clean off all the bits that were stuck on my face. When the hygienist had finished my treatment he just turned his back and got on with what was on his laptop. He was thorough though taking 25 minutes and led me to wonder how the normal hygienist could do a treatment in 10 minutes but still charge £60.00. and wondered if this was because I am an NHS patient. I felt the hygienist was rather abrupt with the dental nurse as well, and I really felt for her. The dentist and receptionist both asked of my experiences with my hygienist appointment and I gave my opinions verbally. I did make clear that the dentist and nurses were great.I have always found Premier Dental to be professional and courteous but on this occasion I was pleased for my appointment to be over. However I have now been booked with a different hygienist and will look forward to the visit without trepidation.
Amazing dentist. Our daughter broke her composite front tooth the night before we were due to go on holiday, impeccable timing.....We rang the 24 hour helpline and managed to book an appointment for 8.30am the next morning.The dentist repaired her tooth and done an amazing job, all the staff were really friendly and kind. The dentist also adapted her retainers, as she has recently had her braces removed.By 9.30 we were on our way to the airport with a happy smiley teenager. So grateful for the service they offer and would recommend them to anyone.
