Brilliant service from reception, to the waiting room and the dentists (and dental nurses). Super friendly, willing to talk you through the processes/treatment and literally don't want to rip you off with unnecessary treatments. They come up with alternatives and want to help you. Can't fault the reminders you get too! Can't believe we have this dental surgery in Chatham. Highly recommended
I saw Dr Ali as I wasn't happy with the appearance of my teeth. He is a kind, compassionate and very friendly dentist! He recommended teeth whitening which made a massive difference! I then coincidentally chipped my bottom teeth playing football and he did some composite bonding to fill these in. His work is excellent and you can't even tell I had anything done! I am much happier with my smile now and would definitely recommend Dr Ali!
I am a very nervous dental patient, I had an emergency with a broken tooth. I saw Romy who put me at ease and managed to save the remaining tooth. I had a crown fitted, the who process took 3 appointments and the new crown fitted like a glove. Thank you Romy, you were extremely personable, talked me through the whole process and left me feeling a little less nervous to see a dentist in the future. The dental nurse and the receptionists were also very nice. i would recommend this practice and especially recommend Romy. 👍
The receptionists are always friendly and helpful. Jag is amazing, she is always willing to explain everything fully which gives the patient all the information needed to make a decision on their treatment. She is very reassuring and sympathetic.
I hardly write reviews but I have not been to the dentist in YEARS! I’m quite new to the area so I had to do a lot of calling up and quoting prices. This place was the most affordable out of all of them. I was so nervous before my appointments but everyone was so nice, from the receptionist to the dentist and hygienist! Which shouldnt be a lot to ask for but some other places I called, they didnt have a receptionist who sounded as welcoming as the lady here did. They all made me feel so comfortable and advised me on the best way for me to look after my teeth. I am hoping for cosmetics far into the future, but it was so reassuring to hear the dentist care more about the health of my teeth than selling cosmetics to me.
I am a reluctant visitor to the dentist, but I was very pleased with my visit. The staff were helpful and considerate and fully explained what was going to happen.It went so well I have also booked in my next appointment.
Very friendly staff and the hygienist and the nurse were very professional and gentle. Will definitely recommend them.The environment of the place was very clean and calming.
My wife, Mrs. Mary Bundy was extremely pleased with the service she received at Premier dental. The dentist was very calming and efficient and removed her last tooth very easily and painlessly. She was a very happy bunny!
I had a wonderful experience with Dr. Asad, who expertly fixed my broken tooth as a 13 year.His gentle and patient care made me feel at ease throughout the process. I highly recommend Dr. Asad for his professionalism and friendly approach to dental care. He truly made a positive impact on my oral health journey.Putting a beautiful smile on my face
After seeing several private and so-called NHS dentists who all wanted to refer me or charge exorbitant fees, I finally found an honest NHS dental practice. Previous dentists were quoting me £750 for an extraction, plus £125 for a consultation, claiming it was a difficult extraction with roots so deep it would affect my sinuses.At this new practice, the dentist told me the truth and extracted the tooth for just £73. I felt no pain and felt safe and cared for from the moment the assistant greeted me and the dentist gave a lovely introduction. They explained everything clearly, showed me the x-rays, and planned a further course of treatment. I highly recommend this practice. Though I waited over eight months to get on their list, it was definitely worth the wait.
Premier Dental & Implant Centre have got a superb customer service. The staff are very friendly and helpful. They would usually send reminder about your upcoming appointment.
I had a troublesome tooth extraction, a back tooth,The routes were very deep. It was late on a Sunday! The team stayed later than expected to completely remove the route and the after care was spot on with follow up phone calls and appointment.
Wonderful caring company that put you at your ease.in lovely surroundings.l have been going there many years now and they make me feel like family. They are always ready to go the extra mile for you.
Raj is a very nice man as well as a great dentist, he always listens to any concerns I may have and makes sure I am happy with what's going to happen, and he does everything possible to make me as comfortable as can be.
After a chipped tooth incident I called Premier Dental and was booked in for an appointment the very next day when all other dentists had no appointments for a week. The lovely Romy worked her magic and got the tooth fixed and done an amazing job. All members of staff are polite and friendly and can’t recommend enough
I can't praise this dental practice highly enough. The dentists, receptionists and nursing staff are professional, efficient, attentive and caring. They take an interest in you and listen to your concerns. Probably the best dental practice I have ever been to. Very highly recommended.
I was seen by Dr Romy, who was lovely. I had an awful tooth ache which turned out to be a dead nerve and the tooth was removed. Dr Romy has a very friendly and professional approach and she simply gets things done quickly and effectively, which I like. She was so kind to me and helped me when I felt vulnerable and was in severe pain. She treated me, removed the tooth and showed real compassion and care.I came back to her a few months later and she gave me two tooth fillings and a little while after that, I got a professional teeth cleaning and tooth whitening treatment. I am so happy with the results! I have healthy gums and teeth, that look better than before! I am so happy I come here for dental treatment because I always feel welcomed and well taken care off. The reception team are also amazing; very professional, kind, and they answered all of my question's quickly. I recommend this dentist surgery to everyone, you will not be disappointed!
After seeing several private and so-called NHS dentists who all wanted to refer me or charge exorbitant fees, I finally found an honest NHS dental practice. Previous dentists were quoting me £750 for an extraction, plus £125 for a consultation, claiming it was a difficult extraction with roots so deep it would affect my sinuses.At this new practice, the dentist told me the truth and extracted the tooth for just £73. I felt no pain and felt safe and cared for from the moment the assistant greeted me and the dentist gave a lovely introduction. They explained everything clearly, showed me the x-rays, and planned a further course of treatment. I highly recommend this practice. Though I waited over eight months to get on their list, it was definitely worth the wait.
I had a few broken teeth and was trying to get in to see a dentist. I went to see Romy who was very friendly and put me at ease as I am a very anxious person when going to the dentist. Romy was very honest and explained what treatment I needed and helped me to understand my treatment plan. I had a very tricky extraction but Romy talked to me the whole time to help keep me calm, so she could extract the tooth. I am very satisfied with the service and I will return for my six month check up.
Had an Appointment with Romy, she was amazing. Fixed for me a long time problem, caused by another dentist. Because I had to take my daughter with me, she was so kind and nice to her, I was impressed. Thank you, Romy!
A very friendly service from phoning to book an appointment right through to the friendly welcome at the reception and extremely professional and pleasant dentist on the day of treatment.All the options for treatment were clearly explained and no pressure as to which route to take going forward.I would highly recommend the practice.
Well where do I start? The best dental practice I’ve ever set foot in. Such a welcoming environment. I was met by the lovely young lady Hannah on reception and well it was only up from there. I had the pleasurable experience of having Dr. Ali working his magic on my teeth and boy did he deliver. The best way I can describe his expertise is pretty much the equivalent of a Michelin star service of the culinary world. I felt safe in his hands. Can’t rate the practice and the two wonderful souls mentioned above anymore more highly!! Thanks! And this may sound odd but for the first time in my life I’m actually looking forward to the next appointment! 6 months and counting. Eeek.
I was seen by Dr Romy, who was lovely. She has a very friendly and professional approach. She treated me and gave me two tooth fillings. I am so happy I come here for dental treatment because I always feel welcomed and well taken care off. I recommend this surgery to everyone!
I was attended to, by Romy and Catalina.. they made me feel so comfortable and they were so kind..l felt special..like l was their only client.. bless themAs such..l have taken it upon myself to market Premier Dental.. thank you so much to everyone there.
An absolute fantastic service, the staff and dentists are so friendly. They make you feel at ease and are always reassuring when you feel discomfort. A fantastic practice.
I have nothing but praise for this dental practice. All the staff from receptionists to nurses, technicians and dentists are everything I could wish for. They are kindly, attentive and helpful. Nothing seems like too much trouble. I've never encountered a grumpy member of staff and that speaks volumes to me.
Excellent serviceAs an extremely nervous patient, I dread dentist appointments, even for a check up. However, my appointment was good by my regular dentist. Always puts me at ease and is very good with my children too x
Very good service, welcoming and friendly. My dentist was excellent, talked me through what he was going to do, he was very thorough, gentle and put me at ease 😁
By far the best dentist I have ever been too. They are so patient and explain everything in layman’s terms. I won’t go anywhere else and choose to travel a fair distance to get there. 🤙🏻
As an extremely nervous patient, I dread dentist appointments, even for a check up. However, my appointment was remarkable. I was seen on time, by my regular dentist, Raja Awais Ali, who was calm, friendly and professional. He worked smoothly and efficiently, without rushing, but understanding my limited ability to cope for longer than absolutely necessary. He managed to prepare the tooth in the same appointment, which avoided the need for me to come back for a further visit to prepare the crown. The temporary cover was applied quickly and evenly, and I was given advice regarding the interim period while the crown was being prepared. I can only say how impressed I was ( as always) with the care and treatment I received.
Fantastic dental surgery. Raj has been absolutely amazing. I have had very bad experiences in the past and have a lot of anxiety. Raj has proved how skilled and patient he is and I have and would recommend this dental practice over and over again.
Emailed for a spot for my one year old child. Got a call back next working day and a convenient appointment booked for the same week. The dentist and assistant were really good with her and managed to get a good look despite dealing with a grumpy baby.
I had an appointment with Romy and I can honestly say that she made me feel super relaxed and I had zero pain whilst having my fillings. She explained everything and was really helpful
Wonderful dental practice! I had a very bad tooth pain and phoned them up. They booked me in on the day. I was seen by Dr Remy and Gill, who did a fantastic job of taking care of me. They removed my tooth and within thirty minutes I was ready to go home. Very friendly and professional. I will definitely be going back!
I highly recommend Doctor Romy and her nurse at Premier Dental. I have had a life long fear of visiting the dentist but found myself in such extreme pain that i couldn't put it off any longer. I saw a Dentist who told me I'd needed to have the painful tooth removed, which left me feeling very paniced about my situation. I saw Dr Romy for a second opinion and was impressed by how reassuring she was, putting me instantly at ease. I explained my fear of dentists and injections and she really took that on board, and honestly i could barely feel the injection she gave me. She was able to get me out of pain very quickly. I appreciate the professional attitude she had, the thoroughness of my treatment and how clearly she explained my treatment options to me. Dr Romy even phoned me the next day to check up on my tooth, I haven't ever had a Dentist bother to do that before.
I came to my hygienist and dental check up recently, all good with no problems with my teeth but there were such widely differing experiences with the practitioners.The dentist (Romy) and the two dental nurses were lovely as always but the hygienist was a bit rough and I wondered how much further he though my mouth would stretch. Even the polishing hurt and I was left with a mouthful of gritty polish even after I had rinsed several times, the dental nurse helped me clean off all the bits that were stuck on my face. When the hygienist had finished my treatment he just turned his back and got on with what was on his laptop. He was thorough though taking 25 minutes and led me to wonder how the normal hygienist could do a treatment in 10 minutes but still charge £60.00. and wondered if this was because I am an NHS patient. I felt the hygienist was rather abrupt with the dental nurse as well, and I really felt for her. The dentist and receptionist both asked of my experiences with my hygienist appointment and I gave my opinions verbally. I did make clear that the dentist and nurses were great.I have always found Premier Dental to be professional and courteous but on this occasion I was pleased for my appointment to be over. However I have now been booked with a different hygienist and will look forward to the visit without trepidation.
Amazing dentist. Our daughter broke her composite front tooth the night before we were due to go on holiday, impeccable timing.....We rang the 24 hour helpline and managed to book an appointment for 8.30am the next morning.The dentist repaired her tooth and done an amazing job, all the staff were really friendly and kind. The dentist also adapted her retainers, as she has recently had her braces removed.By 9.30 we were on our way to the airport with a happy smiley teenager. So grateful for the service they offer and would recommend them to anyone.
